Tuesday, January 25, 2011

bBox visited Volksbank Karlsruhe







          As you have already seen, besides new interesting working methods the bBox team is using in the project, there is also the constant need for feedback. And we really believe it is a part of the process in order for us to develop an efficient and functional prototype.
         Naturally, we wanted to receive the feedback of the end user of our product, since it is the one that we value the most. And Volksbank Karlsruhe Headquarters responded positively to our project.

                            

          We spent an entire afternoon in the Volksbank Karlsruhe Headquarters, one of the customers that benefits from the Fiducia IT AG's  services. The result? We experienced an amazing exchange of information. On one hand, the team of Volksbank Karlsruhe's bank clerks was presented the bBox project into detail our ideas and work so far:

                                                                                      only key concepts
                 
Nair and Stan, presenting the bBox Project
        
          What we did was selecting our promising ideas and presenting them to the bankers so that they could rank the ones they would prefer to see applied and then work with.



    Mrs. Bartz together with Nair explaining the ranking system
    to the Volksbank members: Mrs. Hoch, Mr. Ehrmann, Mr. Michel

                                                               

        Mr. Zimmermann and Mr. Ziefle focused on 
the survey rankingtheir favorite ideas



             On  the other hand, we were explained the logic of a banking process, so that we understood the complexity of their work (steps, people involved, time, devices, systems, in short all the resources needed to initiate and complete the processes they are dealing with on a daily basis).

 
Mr. Achim Michael, explaining a banking process using a charismatic approach


   
          After hours of discussion and sharing ideas, we experienced an amazing tour in the Volksbank building!



                        


                                             
                                                     Mrs. Hoch, showing us the work space

 
                                                                                 Great design and a pleasant environment. We loved it!
            
                                      


                                      



                 










                                                                                       Time for a short break :)


                      
         

We would like to thank the team from Volksbank Karlsruhe - Mrs. Hoch, Mr. Michel, Mr. Ehrmann - for the nicest day we have ever spent in a bank, in the company of interesting, modern and open minded persons.

                                          
The bBox Team




                                              

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